If you follow me on Twitter, you know that I’m all in on video marketing. I recently hired a new social media strategist who has a background in documentary filmmaking… you can probably guess where the future of my library marketing strategy is headed.
Why am I so gung-ho on video? As a former broadcast journalist, I have seen the evidence first-hand of the impact a string of moving pictures has on people. It’s more powerful than any other medium, even print. You can read the story of how the library changed the life of a cardholder. But when you see them on the screen and hear their voice, you suddenly feel emotions–empathy, excitement, joy–on a level that you just can’t get with words in print.
And I know video marketing is a scary proposition to libraries. It seems difficult and expensive. I tried to allay your fears in a post I wrote a few months ago. I hope you’ve thought about it and are ready to commit resources to video marketing.
So get your iPhone or your DSLR camera ready, because I’ve got some ideas for videos you can create to get your video marketing strategy moving!
Facebook Cover Video: Facebook recently launched a feature that lets libraries use a video as their cover image slot. This is the perfect starting point for your library. If you have a beautiful atrium in your library, shoot a slow pan of the atrium during a busy point in the day. Or train a camera on the door when you open and record video of customers streaming into the building, then speed up the video for a time-lapse effect. Take your camera into the hidden stacks and roll as you walk among the thousands upon thousands of books. Shoot video of your processing area. Shoot video of workers loading your trucks for daily deliveries to your branches. Shoot video of your drive-up window. There are about a thousand possibilities! You can pick something that requires little or no editing, create an eye-catching visual for your Facebook page, and give yourself some confidence in video marketing.
A few notes about Facebook cover videos: They must be 20-90 seconds long, the resolution has to be 1080p (check your iPhone settings or use a DLSR camera), and be aware that the top and bottom of your video might be slightly cropped by Facebook, so shoot with a little extra room around the margins of your screen.
Video Book Reviews: Create a series of book reviews by librarians, volunteers, and customers. If you’re worried about someone going on and on about how great or awful a book is (readers are passionate!), set a time limit and use that as you shtick. “The 60-second book review” is catchy and gives value to the person watching without risking a diatribe that lasts ten minutes. Try to select reviewers ahead of time and give them a clear set of rules about how the segment is set up–they’ll want to say the title and author of the book at the beginning and end of the video. You can use a number of apps to add text to the video. Upload the video separately to Instagram, YouTube, Facebook, and your website. Do this because most social media platforms now penalize you for sharing video from another social media platform. For a great example of video marketing reviews, check out this series from the Columbus Metropolitan Library.
Librarian Stories: My library did a series of customer impact stories earlier this year that was extremely popular. Each was only a few minutes long and was loosely scripted. We asked librarians to tell us about memorable interactions they had with a customer. We did edit in b-roll (that’s the video that covers part of an interview and usually relates to what the interviewee is saying). We did five of these videos and, all told, it took us about two weeks to shoot, edit, and upload in addition to our other duties. Again, you can use these on multiple platforms. It’s a great piece of content marketing for your library and it also is a great way to boost morale for the front-line staff… they really loved talking about their work. We also took transcripts of their stories and used them in our print publications, so you can repurpose this content for other mediums too!
First Look at New Construction: Is your library building a new branch or doing a renovation? Shoot a video (when it’s safe) inside the building before all the paint is up and the furniture is in place, to give your cardholders a sneak peek at what’s coming! They’ll love it. Here’s a great example from the Woodberry Forest School in Virginia!
I’d love it if you share examples of great library marketing videos you’ve seen in the comments… I need some new ideas to steal, er, copy for my library!
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August 28, 2017 at 8:45 am
We added a part-time videographer to our staff in May and we are having so much fun! We promote our collection each month by highlighting a different genre and now our promotion includes fun little videos and book reviews: https://www.youtube.com/watch?v=lwFsy6nKwdg We also promote a database each month and again – the videos really enhance it: https://youtu.be/y52wuraNTto My favorite, and our customers’ favorite, however, is a parody we did of the office: https://youtu.be/EW_R8n_QhOo
Even more fun – we had a book returned here that belonged to a library in England so we contacted them – Dudley Libraries – and when the BBC got wind of it, they called and asked for a photo of the book and our library. I was able to say, “Would you like some video footage?” Our video really enhanced the story, much more than a photo would have! http://www.bbc.com/news/av/uk-england-birmingham-40037720/overdue-library-book-found-4000-miles-away-in-us
We push our videos out through our website, social media and paid Facebook ads. They have been really well received. I’m always interested in more ways to push them out, if you have suggestions. –Becky
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August 28, 2017 at 9:47 am
I loved those videos–great fun!May I share them as examples of how to do video marketing for libraries? Do you have an email marketing list? For further reach, I’d send an email out to cardholders who might be interested in the book reviews or the database promo.
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August 28, 2017 at 9:56 am
Absolutely, feel free to share! I do have an email marketing list and I do include the videos – there are 11,000+ addresses on the list. The cardholder list is a little tricky. We are strictly opt-in. When someone gets a library card, they choose what they want to receive from us via email: overdue notices and/or updates. That’s where the 11,000 addresses came from.
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