Nearly a year ago, I shared my top five holiday marketing ideas for libraries. These ideas work for any size library, in any part of the world. It was one of the most popular posts on this blog.
We all need to be inspired near the end of the year. So I’ve spent some time gathering new ideas for library holiday marketing. The busy holiday season is a great time to try new things. And its important to be on top of your game during this time of year. Our for-profit competition is getting a lot of attention. Libraries are also competing with general customer busyness. Everyone is rushing around so much that it doesn’t seem like there are enough hours in the day for a trip to the library.
So this year’s list includes some easy ideas that don’t take much time to plan and execute. But these tactics are just a bit out of the ordinary from the usual library marketing strategy. And each can be planned ahead of time to help ease the stress of your own job and that of your staff, because I know you’re just as busy as our cardholders!
Create and release a series of tips for your cardholders on how they can use your library to make their lives a little easier during the holiday. Brainstorm a list of ways your library helps ease the rush and craziness of the holiday season. Then decide on a sequence and schedule for releasing those ideas.
This one can really be planned way ahead of time. You can do everything-create graphics, write social media posts, and shoot and edit your videos ahead long before the holidays. Then, about a week before you start your promotion, tell your cardholders you’re going to be helping them out this holiday. Reveal your plans and tell them exactly when you’ll be releasing each tip, and on what platform. Create excitement and anticipation, then pay it off with your content. Link each tip with the others in your series and get more play through cross-promotion on various social media platforms and your website. Be sure to include an email message or two as part of this campaign.
Try a contest. To drive visits to your buildings during a time of peak busyness, a contest can do the trick. Keep it simple. Solicit some local businesses to donate the prizes… a gift card or a gift basket of goodies. It doesn’t have to be anything big or fancy. Then, encourage people to come into the library to enter. Make it incentive-based. I like to require that people check out an item. When they do, they get an entry from our front-line staff. Then, draw winners! It sounds too good to be true but I’ve done this for three years to drive visits during National Library Card Signup Month and I am here to tell you that it works.
Try Facebook or Instagram live. People are using their devices during the holiday season. And they’re looking for good content. If your library has never tried doing a Facebook live chat or a live Instagram video, you can surprise and delight your cardholders by doing so during the holidays! Have a librarian on hand to answer questions coming in live through the comments about any topic–books, gift-giving, recipes, job hunting… whatever the staff member feels comfortable discussing. It’s free, it drives engagement to your social media platform, it takes very little time to set up and execute, and it is exciting! Be sure to send an email message to your cardholders to let them know when you’ll be going live.
Show what goes on behind the scenes at your library. I’ve talked to a lot of library marketers who have had great success with behind-the-scenes (BTS) content. And if you’ve never done it, the holidays are a great time to start. It can be as simple as showing how you book drop works from the back side. You’d be surprised how fascinating that is for your cardholders.
Showcase your staff. Here’s another simple idea that fascinates cardholders. Interview a diverse group of front-line staff about how they celebrate during the holidays. Or ask staff to name their favorite book of the year, and release that as a special end-of-the year book list. You can cross promote these staff picks on your social platforms and include an email message to cardholders.
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