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Update: Meta Withdraws Controversial Instagram AI Feature After Backlash

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Graphic for *The Library Marketing Show* featuring the headline "Shocking Update! Meta Listens to Feedback." The background shows a blurred smartphone screen with the Instagram app icon and an AI app icon, alongside a pink and purple gradient design. A black banner at the bottom reads "The Library Marketing Show."

Hello friends!

I had a very different email planned for you today. I’d recorded and edited a video explaining how libraries could change a setting on Instagram to help protect photos of patrons and community members from being used by Meta’s new AI image feature.

Then Meta reversed course. (!!)

Just days after launching the feature, and following widespread criticism from users, creators, privacy advocates, and libraries, Meta announced it was removing the feature entirely.

That means the advice in the video is no longer relevant, so rather than publish outdated information, I decided to scrap the episode and give you a quick written update instead.

What happened?

Last week, Meta introduced a feature that allowed people to generate AI images by pulling images from public Instagram accounts. The feature immediately raised concerns because it relied on an opt-out model rather than asking people for permission first.

Within days, Meta announced that the feature “missed the mark” and removed it.

What does this mean for libraries?

For now, you don’t need to make the Instagram profile changes I was planning to recommend in this week’s episode because the specific feature has been withdrawn.

But I don’t think this story is over.

If there’s one lesson for library marketers, it’s this:

Social media platforms are changing rapidly, especially when it comes to AI.

Features can appear with little warning, disappear just as quickly, and affect how we manage photos of our patrons and communities.

That’s why it’s more important than ever to:

  • Regularly review your library’s social media privacy and account settings.
  • Stay informed about platform updates that could affect patron privacy.
  • Be prepared to adapt your social media practices as new AI features are introduced.

One encouraging takeaway

There’s another lesson here that’s worth celebrating.

Many people felt this feature crossed an important line. They spoke up, and Meta responded by removing the feature.

It’s a reminder that feedback still matters. (I am as shocked as you, but we’ll take the win!)

As library marketers, we’re often helping our communities navigate new technologies. Sometimes that means explaining new tools. Other times, it means asking thoughtful questions about privacy, consent, and trust.

This week, those questions made a difference.

I’ll keep watching this space, and if Meta or any other platform introduces similar AI features in the future, I’ll be sure to share what libraries need to know.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

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AI Just Changed the Rules About Email Marketing. Hereโ€™s What Libraries Need to Know

Watch this video now

#LibraryMarketingShow, episode 332

You might be writing the same great library emails, but getting very different results lately.

Thatโ€™s because email platforms like Gmail, Yahoo, and Outlook are changing how messages are delivered and displayed, with AI playing a bigger role than ever.

In this episode of The Library Marketing Show, I walk through what these changes mean and how to adjust your email marketing strategy to keep reaching your audience.

Plus, a library nominates their neighboring organization for kudos… find out why!

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

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