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Super Library Marketing: Practical Tips and Ideas for Library Promotion

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Google Ad Grants Improve Your Libraryโ€™s Chances of Being Found in Search: How To Apply and Manage This Incredible Opportunity

Photo courtesy Cincinnati and Hamilton County Public Library

Five years ago, I was listening to an episode of a library podcast about Google Ad Grants, which offers $10,000 monthly advertising credit to qualified nonprofits. Thousands of nonprofits use the program. You apply once, and the grant continues indefinitely.

Wow!

Many libraries have taken advantage of this program since it was launched in 2004. Some of those libraries collaborate with a company called Koios, currently run by Maggie Carson and Peter Velikonja.

Koios is a member of Googleโ€™s Certified Ad Grant Professionals group, which has been vetted by Google to manage ad grants. It is the only member of this group specializing in public libraries.

Koios has successfully applied for and managed Google Ad Grants for public libraries since 2017. That grant money has been used to promote catalog items, educational resources, passport services, business and career resources, summer reading programs, and more.

โ€œLibrary marketing professionals know that different online audiences are reached in different ways,โ€ says Peter. โ€œAdvertising with Google reaches everyone. That makes it the best way to reach new people, including, critically, the underserved.โ€ 

Peter says paid search using a Google Ad Grant may represent 25 percent or more of a libraryโ€™s overall website traffic, depending on the size of the libraryโ€™s service population.

โ€œAds appear at the top of search results โ€“ where they are most likely to be seen,โ€ explains Peter. โ€œSince libraries are trusted institutions, people are more likely to click on an ad for a library than a commercial ad.โ€

โ€œAt an average of $2 to $3 per click, a library can potentially bring about 4,000 visitors per month to its website, mostly new people who were not necessarily thinking of a library but were searching for something. It presents a library with an opportunity to show up at the right time with the right information, to the right person.โ€

A sample Google ad for Passport Services at Cuyahoga County Public Library in Ohio.

And what does Google get out of this deal?

โ€œGoogleโ€™s primary motivation, we believe, is to perform a social good by helping nonprofits,โ€ says Maggie. โ€œBut the program also helps Google fill unused advertising space. Itโ€™s like having an empty billboard โ€“ better to put something up for free than to leave it blank and potentially leave the impression that the space is not valued.”

A library can apply online here.

โ€œFirst, you create a Google for Nonprofits account,โ€ explains Maggie. โ€œGoogle will verify your foundation or friend’s group nonprofit status through their partnering organization, Percent, after which you can submit an Ad Grants application. The process generally takes a couple of days or a week. For libraries that would like help applying, Koios will gladly guide you for free.”

Google Ad Grants are not competitive grants, but there are some details and requirements to be aware of.

โ€œNonprofits with 501(c)3 status are eligible, so a library should apply through their Friends or Foundation,โ€ suggests Maggie. โ€œGoogle will also review the libraryโ€™s website for quality and security issues; it will reject websites that are not https-enabled or do not meet their quality standards.โ€

Once a library is accepted, someone from the library will need to do ongoing research and keep up to date on compliance.

โ€œGoogleโ€™s policies require active management of advertising accounts, which means they expect you to check the account at least once per month,โ€ explains Maggie. โ€œGoogle has a set of policies to follow, and they regularly issue updates to these policies or create new ones.โ€

According to Peter, it takes some ingenuity and persistence to get the full value from an Ad Grant. Google says the average spent is only 17 percent of the full value of the grant. Google does offer some automated options for account management, which may be the best choice for busy staff. Koios can also manage the grant.

โ€œFirst, we apply for an Ad Grant on behalf of a public library,โ€ says Peter. โ€œIt is not complicated, but we have experience working out glitches that may come up in the application process.โ€

โ€œThen we set up the Google Ads account that comes with the grant โ€“ we do all that for free because we want libraries to use the resource, whether we are involved or not. After that, a library can manage the account themselves, or we can do it for a yearly fee.โ€

โ€œMost libraries choose to have us manage the account because we can exercise it more fully. We promote a libraryโ€™s online catalog, which contains hundreds of thousands of terms and concepts that can match the words and phrases people search for. Itโ€™s a sort of Big Data capability libraries donโ€™t usually have.โ€

Topeka & Shawnee County Public Library GA4 Web Traffic Acquisition Data, March 2024

Like most library vendors, Koios prices its services by the size of a libraryโ€™s service population.

โ€œGiven the potential of receiving up to $120,000 per year in advertising credit, our subscription fee presents an excellent return on investment,โ€ declares Maggie.

A screenshot of the Koios member dashboard for Barrie Public Library in Ontario, Canada, showing a 30-day view of 18 active campaigns.

If youโ€™re interested in learning more about Koios and Google Ad Grants, email Maggie and Peter at info@koios.co.


P.S. You might also find this helpful

The Clever yet Simple Trick One Library Marketer Uses To Remind Her Community of All Her Library Offers Every Day of the Year!

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๐ŸŒGoogle Does It Again! What New Changes in Search Ranking Mean for the Discoverability of Your Library’s Website

Watch this video now

#LibraryMarketing Show, episode 237

Google is at it again!

The engineers at the search engine recently changed the way that they rank websites and search to make internet searching easier for the user. But that’s going to have some implications for your library.

Don’t panic! We’ll go through the changes and what they mean for your library’s website in this episode.

Plus, kudos go to a library that sent its annual report to a media outlet and got positive press coverage with an unbeatable headline.

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here. And thanks for watching!โ€‚


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

๐Ÿ‘ŽEngagement on Instagram Reels Is Going Down the Drain! Can It Be Fixed? Hereโ€™s the Latest Advice for Your Library.

Watch this video now

#LibraryMarketing Show, episode 235

You’re not imagining it: Engagement on Instagram Reels is going DOWN. And it’s happening not only to libraries but to content creators from all industries. What is going on?! And is there anything we can do to reverse this trend? We’ll dive into it in this episode of the Library Marketing Show.

Plus, kudos go to a library that’s been doing something that received coverage on a national television news program.

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here. And thanks for watching!โ€‚


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

This Viral Librarian Shares His Simple yet Effective Formula for Promoting Your Library: Donโ€™t Be Afraid To Share Stories

On a cold Sunday in February, I hopped onto a Zoom call with someone I felt I already knew.

About 8 months prior, this Solano County, California resident appeared on my โ€œFor Youโ€ page on Instagram Reels and TikTok. He shared joyful, heartfelt, hopeful stories of his work and the profound impact libraries had on his life.

So, I must admit that when Mychal Threets came into view on my laptop screen, I was a bit starstruck.

Seated in a staff work area, with a giant cutout of Bob Ross behind him, Mychal graciously squeezed an interview with me into his workday. He answered my questions about the impact his simple, yet profound stories have had on the publicโ€™s perception of libraries.

โ€œMarch of 2023 is when I shared that first story of the library kid who asked me if I’m a boy librarian or a girl librarian,โ€ recalled Mychal. โ€œAnd I thought that was great. This is the 15 minutes of fame for libraries. Maybe a few more people will get library cards. But it just kept on going, and Iโ€™ve just been sharing daily stories and affirmations ever since.โ€

One of Mychalโ€™s earliest memories is from age three when his mother took him and his siblings to the library to get books. At the age of 5, he got his first library card. But Mychal did not aspire to be a librarian.

โ€œI wanted to be an astronaut, a firefighter, or a police officer,โ€ chuckled Mychal. โ€œI never saw any men behind the library desk. I never saw any people of color behind the library desk.โ€

โ€œI was struggling, waiting for my next career path. I was at the local library trying to think of my next steps. And I was like, let me ask the person at the desk about how a person ends up working for the library. She already had the site pulled up. She was like, โ€˜I knew you’re going to ask that soon enough.โ€™โ€

In 2018, Mychal became a childrenโ€™s librarian. He loved the silly, carefree nature of the kids he worked with, and he wanted to share stories about the joy of his work with children. So, he started posting to Facebook. The response was positive.

Then, during the 2020 pandemic, Mychal downloaded TikTok and Instagram and began experimenting with videos on those sites. But it wasnโ€™t until March of 2023 that he started sharing those personal storiesโ€ฆ and getting traction.

โ€œI was just trying to remind people that the library exists. I try to remind people that the library is for everybody, that everybody belongs. The library is for them, whatever they’re going through in life. That was my whole goal.โ€

Mychal Threets

As of this writing, Mychal has more than 682,000 followers on Instagram and 680,000 followers on TikTok.  His videos have gotten millions of views, and heโ€™s been interviewed by the New York Times, Good Morning America, The Washington Post, and Huffington Post, among others. He received the โ€œI Love My Librarianโ€ award and the day before my interview with him, was the recipient of the Tri-City NAACP Unsung Shero/Hero Award.

It hasnโ€™t been an easy road. Mychal is open about his struggles with mental health. And, as is the case for any internet star, heโ€™s faced insults. But his thousands of fans were quick to come to his defense.

His reach extends beyond the normal library loyal crowds. I cannot count the number of non-library friends and family members who have sent me his videos, usually accompanied by the comment, โ€œHave you seen this guy??โ€

โ€œWhat I’ve achieved thus far, was never in my mind. I never thought it was a possibility,โ€ admitted Mychal. โ€œI didn’t think I’d go viral once, let alone several times. That has been a huge surprise.โ€

Mychalโ€™s videos highlight his work and focus on โ€œpatron as heroโ€ stories. Mychal explains how the library has impacted the community members he interacts with, in big and small ways.

He fiercely protects the privacy of his patrons, sharing his stories without using names or genders, instead calling his patrons โ€œLibrary kidsโ€ or โ€œLibrary adults.โ€ He also says that technique prevents misgendering and disrespecting his patrons.  

โ€œMost library people don’t mind their stories being shared,โ€ said Mychal. โ€œI’m aware of the platform that I’ve grown. ย I know that it’s weird to have your story shared with the amount of people who follow me.โ€

Besides sharing his stories on social media and working full-time at the library, Mychal is working with author, influencer, and illustrator Blair Imani on an event in late March that will be a celebration of natural hair.

โ€œWe’re going to get a bunch of books donated celebrating hair love, and we’re just going to give them out to people who come to come to the event,โ€ explained Mychal. โ€œWe’re going to have hopefully some very cool people present, including authors, illustrators, barbers, and hairdressers. Itโ€™s just a chance for people to celebrate their hair love, to get some free books, and celebrate literacy.โ€

โ€œMy other goal is that I just want everybody to get a library card if possible, and to fall in love with books. So, I’m trying to pursue a nonprofit LLC to celebrate literacy, celebrate our right to read, celebrate the joy of access to books, and just put books in the hands of kids and get them excited about reading.โ€

Mychal is a big fan of his own library on social media, but he also has praise for other librariesโ€™ promotional work.

โ€œMilwaukee Public Library is probably the best library on social media,โ€ declared Mychal. โ€œThey just do such a wonderful job of following trends and then putting a library spin on it.โ€

โ€œHarris County Library is in a similar vein. They also are very good at accepting being โ€˜cringe-worthyโ€™ as a library system.”

Storybook Maze is a street librarian in Baltimore, Maryland. She also has a fascinating job.โ€

โ€œBut otherwise, just BookTok and Bookstagram, in general, is just an easy way to find social media platforms doing great things for libraries, putting libraries on the map in the best way possible to remind people that everyone belongs in the library any different day.โ€

โ€œI’m constantly impressed by the different libraries that tag me and want me to see their videos. People are doing such wonderful things for libraries and for books and literacy overall.โ€

As we wrapped up our interview so Mychal could set up a library program, he shared advice for library marketers.

โ€œAlways remember, the library is a place where everybody does belong. As I repeatedly say, you don’t have to leave your anxiety, your depression outside the library doors. It’s all welcome inside the library. Every day is a library day.โ€

Mychal Threets

PS You might also find this helpful

Itโ€™s Okay To Take A Break From Social Media! Here Are the Benefits of a Pause for Your Library

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Stop Annoying (and Potentially Dangerous) Facebook Messenger Spam in 30 Seconds Flat: Hereโ€™s How To Do It

Watch this video now

#LibraryMarketing Show, episode 226

How many spam Facebook messages have your library’s Facebook page gotten? Lately, they’ve been downright scary.

They tell you that your account is at risk of being suspended because you’re violating regulations. They make it seem like your library has done something wrong and they try to pressure you to respond. And they are a security risk.

I’ve learned a technique to stop these messages. I’ve used it on NoveList’s Facebook account and it works.

I’ll show you exactly how to do it in this episode.

Plus, kudos go to a library from a library marketer who admires their work.

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here. And thanks for watching!โ€‚


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Library Marketing Year in Review: The Top 10 Pieces of Advice for Library Promotion

On this holiday week, I wanted to let my loyal readers catch up on the most popular Super Library Marketing posts you may have missed.

Top Posts of 2023

#1: A Major Research Study Sheds Light on the Reading Habits of Millennials and Gen Z: What the Results Mean for Your Library Promotions

#2: 5 Surprisingly Easy Ways to Write Email Subject Lines That People Actually WANT to Read

#3: Putting ChatGPT to The Test: Will It Help Your Library With Promotions?  

#4: You Donโ€™t Have To Be Cool To Promote Your Library to Teens! Here Are Seven Seriously Easy Ways To Connect With Gen Z

#5: The Dreaded Library Annual Report: How to Create a Masterpiece that Showcases Your Library’s Value and Inspires Your Readers

Top Episodes of The Library Marketing Show of 2023

#1: A Former TV Star May Use Your Library as a Publicity Stunt: How To Prepare Now Through Promotions 

#2: Is This the Beginning of the End for Social Media Marketing at Your Library? 4 Ways To Prepare Now! 

#3: Controversial Opinion: Why Your Library Should Stop Using the โ€œRโ€ Word in Your Promotions (Please!) 

#4: The Best Advice From the Top 4 Library Marketing Professionals

#5:  Be More Like Walmart! How To Build Library Marketing Success Like a Giant Retailer

I hope you are looking forward to 2024 as much as I am. Weโ€™ll be tackling new library marketing and promotion subjects. I welcome your suggestions.

Special note: there will be no post on Monday, Jan. 1, 2024.โ€‚


PS Want more help?

Two Key Areas of Marketing Focus That Will Deepen Your Communityโ€™s Loyalty to Your Library and Create the Truly Engaged Library User

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Is Your Library Closed? Thatโ€™s No Excuse To Stop Promotions! Why Your Library Marketing Must Continue Even When No One Is in the Building.

Watch this video now

#LibraryMarketing Show, episode 220

There is a very easy way to promote your library โ€” even when nobody is in the building! And in fact, marketing when you’re library is closed for any reason is effective, and important, especially for one target group of library users.

I’ll explain in this episode of The Library Marketing Show.

Plus, we’ll give away kudos to a library for creating a video to explain the impact of their winning grant entry.

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here. And thanks for watching!

Thanks for watching!

Special note: The next Super Library Marketing post will arrive in your inbox on Tuesday, Dec. 26.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

One of the Best Minds in Marketing Says There Is a Way To Turn Your One-Off, In-Person Library Events Into Effective Marketing and Outreach

Watch this video now

#LibraryMarketing Show, episode 219

Fact: the effectiveness of social media in promoting your library’s programs, services and collection is declining.

But that is not a reason for despair. One of the best minds in marketing says there is a way to turn your one-off, in-person library events into effective marketing. The idea is brilliant and pretty easy to pull off.

Get the scoop in this episode of The Library Marketing Show. Plus, we’ll give away kudos to a library that did something spectacular and innovative using its Maker Space!

Do you have a suggestion for a topic for a future episode? Want to nominate someone for kudos? Let me know here.

Thanks for watching!


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog to receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

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