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Super Library Marketing: Practical Tips and Ideas for Library Promotion

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How One Library Marketer Played an April Fools’ Prank On Her Communityโ€ฆ and Got Incredible Reach on Social Media!

Photo courtesy Cincinnati and Hamilton County Public Library

When Siobhan Egan was a teenager, she kept a big secret in the trunk of her car.

โ€œAfter I got my driverโ€™s license, I used to drive around to all the local libraries and hit up their Friends book sales,โ€ explains Siobhan. โ€œI would buy tons of books and store them in the trunk of my car because I didnโ€™t want my parents to know I was spending all my money on books.”

“I got away with it for many months until my dad took my car for an oil change and found my trunk stuffed with books. Unsurprisingly, my parents just laughed and told me they werenโ€™t surprised.โ€

Nowadays, Siobhan is the Community Engagement Librarian at Barrington Public Library. She does all the marketing for this library, which serves a population of about 17,000 people. She also runs programs. Sheโ€™s busy but not too busy to play pranks on her patrons.

โ€œIโ€™ve always been a big fan of April Fools’ but only when the pranks are fun and lighthearted,โ€ says Siobhan. โ€œI wanted to do some sort of library April Fools’ prank that would make people laugh and also help bring attention to the library. My goal with our April Fools’ pranks has always been to show the library as a fun and innovative place and to get attention on social media.”

And so, in 2022, an idea formed. The library had just recently created a Library of Things as well as completed a reorganization of our collection and the creation of a space called the โ€œLibrary Loungeโ€ with tables and cozy reading chairs as well as a newspaper and magazine collection. Siobhan realized she could be creative, get attention on April Fools’ Day, and promote the space byโ€ฆ filling it with cats!

โ€œThe boisterous laugh I received when I presented the idea at our Department Heads meeting was all the approval I needed,โ€ exclaims Siobhan. โ€œI am very lucky to work at a library and under a Director who trusts us enough to go along with whatever crazy idea we have. And when I told her that I thought Library of Cats would be a great way to boost engagement, she loved it.โ€

Thatโ€™s when the planning began.

โ€œBecause I am primarily a programming librarian, I am constantly thinking and working at least three months out,โ€ explains Siobhan. โ€œI usually start thinking about next yearโ€™s April Fools’ Prank on April 2. I write down a bunch of ideas, sit on them, come back, and see if I think they are still funny, sit on them some more, and then start testing them out on my family and colleagues. I usually start with my husband because I know if I can make him laugh, I can make anyone laugh.โ€

โ€œThen I slowly start floating the idea around to my colleagues and gauge their reaction. If they donโ€™t instantly burst out laughing and instead ask clarifying questions, I know itโ€™s not the right idea, and back to the drawing board I go. Iโ€™m happy to say that most years, Iโ€™ve gotten it on the first try.โ€

โ€œOn social media, you have about three seconds to make an impact on someone and stop people from scrolling onto the next thing. If you can get them in those three seconds, the likelihood of them engaging with your post (liking, commenting, sharing) skyrockets. So, I work to create graphics or photos that are eye-catching and make people pause or do a double take. A cat sitting under a sign that says ‘Library of Cats’ is incredibly eye-catching if you ask me.โ€

โ€œAt the same time, I am writing down phrases and ideas that come to me; โ€˜Do NOT leave cats in the book drop!โ€™, โ€˜Be sure to check the cat-alog to see what breeds and ages are available for check-out,โ€™ and โ€˜Please note: the library is not responsible for damage to household items or bodily injury caused by cats during the duration of your check-out.โ€™”

“The copy is what really sells the prank. Youโ€™ve caught their eye with the pictures, now you need to take it home with copy that is outlandish enough that they keep reading.โ€

-Siobhan Egan

Siobhan has also done an April Fools’ Day prank featuring Dwayne the Rock Johnson.

โ€œThat was actually my favorite prank so far,โ€ confesses Siobhan. โ€œRight after the success of Library of Cats, I had the idea to pretend we had renamed our library, and thus, the Dwayne โ€˜The Rockโ€™ Johnson Memorial Library was born.โ€

โ€œI created a new logo for our library, photoshopped him into a bunch of photos around the library, including standing outside the library with our Director, and got to work on the copy for the prank. I even went as far as to create a new sign to put above our front door and down by the street as people drove by.”

“I purchased a cardboard cutout of The Rock (which to this day, lives in my office) as well as bought rocks and wrote Dwayne on all of them to give out. We had many confused people come into the library wondering if The Rock made a huge donation or if we had lost our marbles.”

As you can imagine, community members and patrons of the library LOVE the April Fools’ pranks. The social media posts garner a lot of comments.

โ€œI do love reading all the comments and seeing people share it,โ€ says Siobhan. โ€œI think the best part about the Library of Cats prank was that my dad, who lives in Tennessee, had one of his friends share it with him on Facebook, not knowing that his daughter had been the mastermind. Seeing that kind of reach, across many states, was really cool. Itโ€™s also funny reading some of the comments of people who donโ€™t get that itโ€™s a prank and thought we were actually lending cats!โ€

โ€œ99 percent of the feedback we get every year is overwhelmingly positive. And it does amazing things to bring attention to the library. Our Library of Cats prank reached over 100,000 people on Facebook in less than 24 hours.โ€

-Siobhan Egan

Of course, with April Fools’ Day just two weeks away, I asked for a preview of this yearโ€™s prank. Siobhan was a bit tight-lipped about what she had planned.

โ€œAll I will say is that I was inspired by the question of how the library could leverage current inflation and skyrocketing prices at the grocery store to increase circulation and help people out,โ€ reveals Siobhan. โ€œIt is probably one of the more topical and current ideas Iโ€™ve had yet, and I hope something that brings a smile to peopleโ€™s faces. And Iโ€™m sure will also make some people mad…which is part of the fun!โ€

For libraries considering how to replicate Siobhanโ€™s success, she has some advice.

โ€œI would stress the importance of trusting your gut when you are working on marketing or programming campaigns like April Fools or anything else,โ€ Siobhan says. โ€œIf you think something is funny or you have that feeling that something will resonate with people, it probably will. Donโ€™t be afraid to push the boundaries a little bit and challenge peopleโ€™s preconceived notions of what a library is.โ€

โ€œAlso, be prepared for angry patrons and make sure your staff is prepared as well,โ€ says Siobhan. โ€œWith Library of Cats, we had people accusing us of torturing animals and wondering how we could ever consider lending cats. We also had people stop by the check out a cat and then be mad at us that we didnโ€™t actually have them!โ€


Need more inspiration?

Discover How a Libraryโ€™s Innovative Campaign Skyrocketed Web Visits!

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Discover Why Sending Library Emails on the Weekend Could Skyrocket Your Engagement!

Watch this video now

#LibraryMarketingShow, episode 280

It goes against conventional wisdom, but your library’s newsletter might perform better if you send it on a weekend!

In this episode of The Library Marketing Show, we’ll discuss this, and I’ll give you three reasons why I think you should experiment with weekend emails.

Plus, we’ll give kudos to an individual library marketer profiled in their local newspaper.

And I have a favor to ask:

NoveList is doing a market survey on how libraries handle professional development training. Would you be willing to take the survey? It should take five minutes or less. Thank you!!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

2 Easy and Extremely Important Steps To Take Every Time Your Library Uploads a YouTube Video!

Watch this video now

#LibraryMarketingShow, episode 279

Every time I upload one of these videos to YouTube, there are two major things that I am sure to do. Both of them helped me build my channel. One of them annoys some of my viewers!

In this episode of The Library Marketing Show, I will explain why I will keep doing these things and why you should follow my lead.

Plus, we’ll give kudos to a library with a spooky service that allows people to explore the library looking for ghosts!

And I have a favor to ask!

NoveList is doing a market survey on how libraries handle professional development training. Would you be willing to take the survey? It should take five minutes or less. Thank you!!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Warning: Fake AI Profiles May Sabotage Your Libraryโ€™s Social Media Engagement

Watch this video now

#LibraryMarketingShow, episode 278

I have a warning about how artificial intelligence may impact the performance of your social media platform metrics. We will get into it and what you should do to prepare for this disruption in this The Library Marketing Show episode.

Plus kudos go to a library with a staff member who is appearing on a popular Netflix show!

And I have a favor to ask: NoveList is doing a market survey on how libraries handle professional development training. Would you be willing to take the survey? It should take five minutes or less. Thank you!!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Draw Readers Back to the Library! 4 Proven Ways To Re-Engage Your Community

Watch this video now

#LibraryMarketing Show, episode 277

A viewer wants to know how you get people who have a library card but haven’t used it in a long time to return to the library and use the library! That’s a very common question that has stumped library marketers for years.

In this episode of The Library Marketing Show, I share my top four tips for re-engaging inactive cardholders.

Also, I’ll give kudos to a library that received press coverage for an event this year by telling the story of a patron who attended the event last year!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

How To Use AI To Check the Tone of Your Library Promotions and Emails: A Demonstration

Watch this video now

#LibraryMarketing Show, episode 276

We know that it’s very important to strike the right tone with our library marketing and promotions. But when you’re creating a social media post, a flyer, or an email, how do you ensure your message resonates appropriately with your audience?

I have a little trick I’m going to show you in this episode of The Library Marketing Show.

Plus, I’m giving kudos to a library that was mentioned on the Kelly Clarkson show!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Discover How a Libraryโ€™s Innovative Campaign Skyrocketed Web Visits!๐Ÿš€

Photo courtesy Cincinnati and Hamilton County Public Library

Kelly Rembert grew up in rural Wisconsin but went to Detroit after college.

โ€œGrowing up, I visited the library regularly but never thought of working there,โ€ confesses Kelly. โ€œI loved the books and looking at the displays. In college, I studied journalism and German.โ€ฏ”

“After college, I was working as a secretary at a bank ยญโ€‘ which wasn’t for me – and read an article about how a bunch of librarians would be hitting retirement age soon.โ€ฏIt was a lightbulb moment.โ€ฏI realized that I like working with people and I like books, so I enrolled in library school a few weeks later at Wayne State University.โ€

Kelly now works as an Outreach Librarian for Southfield Public Library, which is located in a suburb of Detroit. The library has an individual location serving 80,000 residents.โ€ฏ

Kelly started soon after the ribbon was cut on a new building, some 21 years ago. Sheโ€™s part of the Community Outreach department, which oversees the library’s marketing, promotion, exhibits, and large programs.โ€ฏ In addition to Kelly, the department has a full-time intern, a part-time graphic artist, and a part-time assistant.

One day, Kelly was attending a webinar when she got a big idea for a publicity campaign called 30 Days of Savings.

โ€œI wanted a way to call attention to all the great things the library can do to help save patrons money and time, especially with the high inflation cutting into our paychecks. We decided to highlight one library program or service each day.โ€

-Kelly Rembert

โ€œWe came up with ideas and taglines. We fought against our wordy librarian tendencies and kept the tagline short and simple.”

“We highlighted services that fit the day. For example, Election Day was ‘Learn from History: Study the Past to Define the Future.’ The Saturday after Thanksgiving was ‘Stream Movies: Save on Streaming’, where we highlighted free movies on Hoopla and Kanopy.โ€ย 

Though the planning process began in June, the library decided to launch 30 Days of Savings in November. They put all the information into a spreadsheet which included the message idea, the tagline, and the URL to be used by patrons.

You can download a copy of Kelly’s plan below.

From there, the libraryโ€™s graphic artist produced graphics to use in print, on the website, and on social media.

In October, Kelly and her team created the website, got all the social media posts scheduled, and printed out signs and a large calendar.โ€ฏ Before they knew it, it was November, time to launch the campaign!

โ€œFirst thing each morning, the savings of the day were posted on Facebook and Instagram and highlighted on our website,โ€ explains Kelly. โ€œThe savings item was also added daily to a large calendar located in our lobby. A special e-newsletter was sent at the beginning of the month to highlight the 30 Days of Savings program, and the daily savings items were featured in our weekly e-newsletters.โ€

โ€œInformation about the campaign was also sent to our local schools and some of them shared it with their students. Additionally, we sent out information to our elected officials and key community contacts and it was featured in the weekly Lathrup Village e-newsletter, which is our contract community.โ€

The month passed quickly and soon it was December. Kelly and her team were eager to analyze the results of their campaign. 

โ€œWe looked at our statistics to find out if the campaign was a success,โ€ says Kelly. โ€œWe compared our web views in October, before the campaign, to our numbers in November and each page view went up.โ€ฏ The 30-day webpage was viewed over 1,300 times and we had almost 1,600 clicks from our e-newsletters.โ€ 

Putting the campaign together took thought and planning but no outright costs.โ€ฏ Since the parameters are now set up, continuing the program will be easy.

โ€œWe plan to repeat this each April and November,โ€ comments Kelly. โ€œWe will highlight the services we didn’t fit into November and repeat some programs and services again.โ€ฏโ€ฏThis is a great way to draw attention to some of our lesser-known services.โ€

When Kelly isnโ€™t planning her own big campaign, sheโ€™s fangirling over the marketing efforts of nearby Ferndale District Library and Grosse Pointe Public Library.โ€ฏShe also loves to follow the work of Milwaukee Public Library, the Library of Congress, and the Community Library Sedona

She gives your library full permission to replicate the 30 Days of Savings.

โ€œI hope that other libraries will gain inspiration from this and put their own spin on it,โ€ declares Kelly. โ€œWhat benefits one library benefits us all.โ€


Want more help?

Library Reveals Inner Secrets of Award-Winning Marketing Campaignsโ€ฆ Now You Can Replicate Them!

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Rethinking Your Library Email Strategy: The Surprising Truth About First of the Month Sends!

Watch this video now

#LibraryMarketing Show, episode 275

Does your library send a monthly email newsletter? If so, do you send your newsletter on the first day of the month?

I want you to really think about that strategy, and I have some pros and cons for you to consider when you send your library’s monthly newsletter. We’re going to talk about that in this episode of The Library Marketing Show.

Plus, I’m giving kudos to a library that created a special, memorable video to celebrate a big milestone.

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Is Bluesky the Next Big Thing for Libraries? Experts Weigh In.

Watch this video now

#LibraryMarketing Show, episode 274

It’s time to talk about Bluesky. Do you need to add another social media platform to your library’s posting repertoire?

I’ll share some tips and articles to help you make that decision in this episode of The Library Marketing Show.

Plus, I’m giving kudos to a library that received national attention from a top talk show for its stuffed animal sleepover!

Do you have a suggestion for a topic for a future episode? Do you want to nominate someone for kudos? Let me know here. Thanks for watching!โ€‚

P.S.: For a transcript of this episode, click on this link.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

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