Search

Super Library Marketing: Practical Tips and Ideas for Library Promotion

Category

library marketing

Why Print Marketing Still Works for Libraries… and How to Prove It!

Photo courtesy Cincinnati and Hamilton County Public Library

Quick Summary

  1. Print marketing is not dead. When used strategically, it helps libraries cut through digital noise and even strengthens digital marketing.
  2. Measure return on investment of print marketing with opt-ins, QR codes, custom trackable links, and interactive prompts.
  3. Repurpose print content across social, blogs, and email to extend its reach and prove its impact.

Every day, I run with anticipation to the mailbox.

I can’t help myself. As a member of Gen X, snail mail was a significant part of my life when I was growing up. A letter or postcard from a family member or friend brought me such joy. We had phones, of course, but no social media. So if a friend went on vacation, I couldn’t follow each step of their journey on Instagram.

I also love mail because it’s physical. There is something about the feel of paper in your hands that adds to the joy of reading. It’s why I prefer print books to eBooks.

And I know that digital correspondence is also permanent, but there is something different about a stash of letters, held together with ribbon or string, kept to be read again years later.

What does any of this have to do with library marketing?

The 10th Annual Super Library Marketing survey closed a few weeks ago. I’m analyzing the results now and will publish the full report on January 5, 2026.

But one theme has emerged already: Library promotions are getting lost in the constant digital noise.

I work with hundreds of libraries worldwide every day at NoveList. They’re all facing this struggle. And some are beginning to lean on print to cut through the noise.

That’s because print still matters when itโ€™s intentional, measurable, and audience-focused.

Print is not dead. Itโ€™s strategic!

It might feel old-fashioned or even risky to invest staff time and budget in print. After all, email and social media offer instant metrics and quick reach. But hereโ€™s the truth: Print has never been more valuable.

Now, I realize this statement may come as a surprise. Readers of this blog know how much I value email marketing. It is, hands down, the most effective use of your marketing time.

But clever library marketers know that there are some audiences we cannot reach with email. Print helps you connect the dots between those groups. It can spark attention in people who might otherwise overlook your digital promotions. And it can deepen the relationship with those who are already engaged with your library.

Imagine this: Youโ€™ve been on a storeโ€™s email list for years, eagerly clicking through their sales messages. Then one day, a coupon shows up in your mailbox. Suddenly, the brand feels even more present, more valuable, and youโ€™re more likely to act on the next email, too. (BTW, this example is born of my own experience with Bath and Body Works!) And it works because…

Print doesnโ€™t replace digital marketing; it amplifies it.

How do you know if your print marketing is working?

Hereโ€™s the challenge I’ve always faced with print marketing: How do you prove that it’s effective? How do you know itโ€™s worth the investment? Because, let’s face it, print can be costly.

Here are five concrete ways you can measure the effectiveness of print marketing at your library.

1. Start with an opt-in model for longer print publications.

Many libraries print thousands of copies of their print newsletter or magazine. Then they send them out to all the people living in their service area. They might also send copies home with each child in their school district.

I totally understand that strategy. But it’s akin to sending un-targeted email messages. If someone isn’t already engaged with the library, the sad truth is they may throw that print piece in the trash. That’s a waste of money for the library and a waste of time for you.

A better approach is to ask readers to opt in to the publication. There are a couple of ways to do this.

  • Ask people to sign up either when they sign up for a library card or through an email campaign.
  • Send your print publication to anyone who donates to your library’s fundraising groups.
  • Put copies out in your branches. You can also distribute copies to partner organizations with locations that have a lot of foot traffic, like museums and theaters. Be sure to include a QR code so those new audiences can sign up to receive their own copies at home.

2. Make your print marketing interactive.

Ask readers to post a social media comment on a story or an event in your print publication. This works really well for print calendars and fliers.

Add a unique hashtag to the piece, and ask people to use it when they post their comment. Then count how many comments you receive.

You can also ask readers to send an email with an answer to a special prompt, like, “Which storytime is your child’s favorite?” Create a special inbox to receive comments from your print publications. Then you can count the number of emails you receive.

3. Use custom trackable links.

When I worked at the Cincinnati and Hamilton County Public Library, I used Bit.ly to create special trackable links for our website. With a free Bit.ly account, you can edit the back half of a link and then track how many people click on it. This makes it easy to see which traffic is coming directly from your print marketing.

4. Add QR codes.

Add a QR code to your print piece, then track how many scans you get. One library marketer I spoke with takes this a step further by creating a different QR code for each poster, depending on where itโ€™s displayed. That way, she can compare engagement across different locations or departments!

Pro tip: This strategy works for all your libraryโ€™s print pieces, from bookmarks to event flyers. If you ever feel like youโ€™re doing too much print marketing, the data you collect from trackable links and QR codes can help you make the case for (or against) continuing.

5. Repurpose your content across other channels.

Save time and amplify your content by repurposing stories from your magazine or newsletter into social posts, blog articles, or email content. If those repurposed pieces perform well digitally, itโ€™s another signal that your print marketing is resonating.

When I worked at the library, many of the stories we published in our quarterly newsletter or on our blog were repurposed in this way. This helped us to get more traction for the stories and gave us another way to measure whether the story is interesting to our audience.

This trick can also help your community to learn that you have print promotions and give you a reason to solicit sign-ups for the print version!

How is your library using print marketing?

Iโ€™d love to hear how your library is using print. Share your experiences in the comments below.


Need more inspiration?

Libraryโ€™s Print Magazine Is a Community Must-Read! Here Is Their Secret Formula.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

The Secret To Stock Photos That Actually Work for Your Library Promotions

Watch this video now

#LibraryMarketingShow, episode 308

Are you looking to increase clicks on your library’s emails, social media, and websites? The secret may be the faces that you choose in your promotions!

In this episode of The Library Marketing Show, I’ll reveal the one thing that makes stock photos actually work… and this is backed by science.

Plus, I’ll give kudos to a library that started a basic service but promoted it in a not-so-basic way!

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then, click the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

How To Make Your Library Content More Helpful and Rank Higher on Google!

Watch this video now

#LibraryMarketingShow, episode 307

Is your libraryโ€™s online content working as hard as it could? Google has released some guidelines to help you create content thatโ€™s not only helpful for your patrons but also gets noticed by search engines, including Google, of course!

I’ll break down the latest advice in this episode of The Library Marketing Show.

Plus, we’ll share kudos with a library that went above and beyond on social media!

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then, click the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Can Facebook Events Increase Your Program Attendance? How To Decide if Itโ€™s Worth the Effort

Watch this video now

Special note: Don’t forget to take the 2025 Super Library Marketing Reader Survey! It closes on Friday at 11:59 a.m. ET.

#LibraryMarketingShow, episode 306

A viewer wants to know if it’s worth it to make a Facebook Event for every program that the library puts on, or if that strategy is just kind of spammy, busy work. In other words, do Facebook events really drive attendance to library programs?

You might be surprised by the answer! I’ll share that and a checklist to help you decide if you should use a Facebook Event in this episode of The Library Marketing Show.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then, click the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Be Heard: The 2025 Super Library Marketing Reader Survey Is Open

Photo courtesy Public Library of Cincinnati and Hamilton County
Photo courtesy Cincinnati and Hamilton County Library

Take the 2025 Super Library Marketing Reader Survey

This year marks the 10th anniversary of the Super Library Marketing Reader Survey. Over the past decade, library marketing has grown and changed in exciting ways, and so have the questions in this survey. And since I canโ€™t visit every library (as much as Iโ€™d love to!), this survey helps me understand whatโ€™s working for libraries, whatโ€™s challenging them, and whatโ€™s next.

Your responses will shape the blog posts, videos, and presentations I create over the next year. The survey takes about 5-7 minutes. Iโ€™d be so grateful if youโ€™d also share it with anyone at your library who works on promotions, whether or not โ€œmarketingโ€ is in their job title.

Iโ€™ll publish the results on January 5, 2026. Thank you for being part of this amazing community.

Take the 2025 Super Library Marketing Reader Survey


Subscribe to this blog and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

The Secret to Better Library Emails (and Itโ€™s Easier Than You Think!)

Watch this video now

#LibraryMarketingShow, episode 304

Fans of this show know Iโ€™m a big believer in email as one of the most powerful tools in your libraryโ€™s marketing toolbox.

Now, a brand-new survey is packed with insights to help you boost opens and clicks โ€” and make your emails even more effective. But hereโ€™s the real headline: thereโ€™s one SUPER secret trick that top marketers use to dramatically improve results.

Itโ€™s surprisingly simple, requires no extra tools or tech, and you can start using it right away. Iโ€™ll reveal exactly what it is in this episode of The Library Marketing Show.

Plus, weโ€™re giving kudos to a library that introduced a brilliantly-named new mascot.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then, click the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

Unveiling Facebookโ€™s New Rule on Content: Are Your Posts at Risk?

Watch this video now

#LibraryMarketingShow, episode 303

Here’s some big news: Facebook is cracking down on unoriginal content on its platform. This update will have a significant impact on your engagement and strategy.

In this episode of The Library Marketing Show, we’ll go through the warning from Facebook and discuss how your library should respond to it.

Plus, we’ll share kudos for a library that is posting some incredibly moving patron testimonial videos.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me knowย here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries!

Will I see you soon?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address. Then, click the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

The Secret to Library Instagram Success? Start With the Story, Not the Promo

Photo courtesy Cincinnati and Hamilton County Public Library

Key Takeaways

  1. Start with a video concept, not a promotion. Focus on an engaging idea first, then connect it back to library services. This approach makes Reels feel authentic rather than like an advertisement.
  2. Keep production simple and relatable. Using an iPhone, a tripod, and free tools like CapCut or Instagramโ€™s Edits app creates approachable videos that audiences find more trustworthy than overly polished content.
  3. Engagement matters more than views. The most successful Reels spark conversation, shares, and community pride. Your library wants impact that goes beyond vanity metrics.

Emily Bradshaw was a book lover from an early age.

โ€œSome of my favorite library memories were from the Scholastic Book Fairs at school,โ€ Emily recalls. โ€œOur school librarians did such a great job getting us excited about books, and the book fairs were the pinnacle of that excitement.โ€

Emily, who grew up in the far southwest suburbs of Chicago, came to work in a library in a roundabout way. First, she became a high school English teacher. Then, she got her MLIS. She spent about five years as a Reference Librarian whose โ€œother duties as assignedโ€ included marketing. Marketing was her favorite part of the job, so she started to look for marketing-specific library jobs.

Thatโ€™s how, three years ago, she landed a job as the Content Coordinator at Helen Plum Library in Lombard, Illinois. Among her responsibilities is the libraryโ€™s Instagram account

Now, hereโ€™s something I probably shouldnโ€™t confess. But I want to be fully transparent.

I love scrolling Instagram. But Iโ€™m finding that itโ€™s tough for one person working in a remote office to create engaging content, particularly videos, for Instagram.  (Know your weaknesses, dear readers!)

A few months ago, after watching hilarious/inspiring/creative posts on the Helen Plum account, made by Emily, I emailed her and begged her for help. She looked at the account I am trying to build and sent me a list of tips. (Thank you!)

Then, I asked her if she would also share her expertise with my readers. Here is her interview. Scroll to the end for the tips Emily shared with me for making engaging, effective Instagram Reels.

What inspired you to start creating Instagram videos for Helen Plum Library?

I started at Helen Plum in September of 2022, and short-form video was quickly becoming the most popular form of social media, so I knew we had to start consistently making videos. My job includes the management of our social accounts, so I always just considered it a regular part of my job from the beginning.

How do you decide what content to feature in your videos? 

I always start with a video concept instead of starting with a promotional need (with a few exceptions). Maybe this is a hot take (and perhaps a difficult argument to make to your admin), but I find that starting with โ€œHow can we promote XYZ serviceโ€ usually results in less engaging, less effective content.

If you flip the order and start with a video concept, then try to make it relevant to your services and organizational mission, the promotional aspect will follow.

The few times Iโ€™m asked to promote a specific program or service, I spend a lot of time thinking about how I can make it engaging and not appear โ€œpromotional,โ€ because no one likes being advertised to.

-Emily Bradshaw

For instance, this videoโ€™s concept started with an audio clip I liked from BBCโ€™s The One Show of Harlen Coben discussing the benefits of reading. The original video went viral, and I thought it was a compelling audio clip to use over shots of our collection. I didnโ€™t start with โ€œhow can I promote our collection,โ€ but this video does promote our collection by nature.

What tools or apps do you use to film and edit your videos?

I film on an iPhone, which works well for the persona we present on social media. Weโ€™re a mid-sized, friendly hometown public library, not filmmakers or professional advertisers. So I donโ€™t want our videos to look overly produced or fancy. I honestly think having an overly polished look for Reels puts people off since it makes you look less relatable and more like an ad.

I also use a basic tripod. You should always use a tripod for stationary shots. You may not realize how big a difference it makes until you see it.

For audio, I use lapel mics for on-camera speaking if itโ€™s appropriate for the video. To record voiceovers, weโ€™re lucky enough to have a recording booth in our makerspace. But before we had that, the voice memos app on my iPhone worked just fine!

Editing tools depend on how complex the video is. If itโ€™s simple, I use the Edits mobile app, which is Instagramโ€™s answer to CapCut. If the video requires more labor-intensive editing, I use the free desktop version of CapCut because editing on a tiny phone screen gets difficult. After Iโ€™m finished in CapCut, I still use Edits to add captions, audio, or other features before posting to Instagram.

Adam Moserri has said that Instagram is giving a slight boost right now to Reels that use Edits, so I take advantage of that. (Aside: everyone should follow Adam on Instagram โ€“ he is constantly giving updates on Instagram tools, algorithms, and more!)

Do you use a script or storyboard before filming, or is it more spontaneous?

It depends: the more complex the video, the more thorough my planning. For shorter, simpler videos, the storyboard just lives in my head. For others, I simply write down a list of shots I need.

If Iโ€™m doing a voiceover video, I write a script and a shot list to go with it. And for the most complex videos, I have a detailed outline of shots, timing, which people are in which shots, etc.

But sometimes the result is a bit different than my original plan. I always film more than I need so that while Iโ€™m editing, I have options for what works best.

How do you get your coworkers excited about participating in videos?  

This is a common struggle. From my experience, if you start making engaging content that people enjoy, your coworkers will earn your trust and become more comfortable. When I started two and a half years ago, I was on my own, but now that we have a booming Instagram account, I have coworkers asking to be in videos!

It takes time, but that time pays off. If youโ€™re still on your own, there are a lot of ways to make videos without coworker participation, such as POV (point of view) videos.

What types of videos have gotten the most engagement from your audience?

Our most engaging videos have messages that resonate with readers or library lovers. Readers are passionate and want to share that passion, so they share these types of videos with their friends and followers.

An example is our video about โ€œreading what you enjoyโ€ rather than what anyone thinks you should be reading. And more recently, with libraries in the U.S. under funding threats, this video about how we provide free services resonated so much that James Patterson posted it to his feed.

Other types of videos that get lots of engagement include anything humorous (see our spoof of The Bear) and anything in which viewers can share their own opinions. Our series of โ€œReal Librarians Rating Fictional Librariansโ€ has the most fun and lively comments sections of any videos Iโ€™ve ever posted, with folks debating the merits of favorite (and not-so-favorite) librarians from pop culture.

How do you measure the success of your videos? 

The number of views is the first thing I measure since itโ€™s what Instagram measures before anything else. However, I still consider many of our lower-view videos successes based on comments and shares.

For instance, I expect videos that are more specific to our local community to get fewer views simply because they are targeted to a smaller population to begin with (like our Lilac Time video). So, with those, I look at the number of comments and shares.

I have also been asked if weโ€™ve seen an impact on our local community. Since weโ€™ve had so much success, do our videos reach actual cardholders, or is the reach too broad? The answer is yes, we are reaching our community. We regularly receive comments at our service desks about how much our patrons enjoy our videos.

How do you stay inspired and avoid burnout when creating content regularly?

I get inspired by other content creators across many industries. I do a lot of scrolling. I save videos that inspire me into an โ€œIdeasโ€ collection on our account, so I have a trove of inspiration there if I need it. These not only include libraries, but also other reader-related accounts โ€” Bookstagram influencers, publishers, etc. โ€” as well as other companies and organizations I follow, especially local ones (all our Chicago-area museums, DuPage County Forest Preserve, etc.).

What advice would you give to a library just starting to create short-form videos for social media?

Scroll. Get a pulse on whatโ€™s happening in your content area and in your local community. Then try participating in a trend that you can make relevant to your organization and your target audience. Trends are easy and low-pressure, and they are good starter videos to try if youโ€™re a beginner developing filming and editing skills.

Once you start to feel comfortable with simple videos, donโ€™t be afraid to try your own original content ideas. Your library is unique, so show off whatโ€™s unique about it.

-Emily Bradshaw

This is easier said than done, of course, and like anything, it takes time and persistence. But originality will take you to the next level. Try new things, and donโ€™t take yourself too seriously.

Emilyโ€™s 6 tips for creating Reels

  1. Using sound bites from Bookstagram creators helps me save time and can have powerful effects. No audio to edit! Here’s an example.
  2. For many videos in which I appear, itโ€™s just me and a tripod with no other people to help (hereโ€™s an example of that.) I typically hide an earbud in my ear if I’m lip-syncing or have the audio playing on a separate device nearby.
  3. Creating a video clip content bank of reusable B-roll is incredibly useful in a pinch! I have about two dozen various shots of our adult stacks alone. Batch-filming can also help if you have the time to block out for shooting a bunch of stuff all at once to use later.
  4. Consistent scheduling: I post one video per week for Helen Plum Library, which works for me. Typically, Iโ€™m working on next weekโ€™s video the week before, so Iโ€™m always one week ahead. I find this to be the perfect balance of making sure I have something lined up while still being timely and flexible enough for the content to vibe with the current social media climate.
  5. One of the most valuable things to me is literally scrolling through Instagram and saving videos that inspire me. It also helps me to see what works and what doesnโ€™t.
  6. If youโ€™re looking to expand your audience, I recommend using trial Reels, which will share out your Reel only to non-followers and give you insights. Then you can decide whether to share it with your followers after 24 hours.

Need more inspiration?

Should You Start an Instagram Account at Your Library Just for Teens? Hereโ€™s the Pros and Cons List.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

A WordPress.com Website.

Up ↑