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Super Library Marketing: All kinds of marketing ideas for all kinds of libraries.

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customer

The BIG Debate: Should We Use the Word “Customer” to Describe Our Library Users?

Watch Now! The Library Marketing Show, Episode 60. Does it matter what we call people who use the library? A blog post by Ned Potter that prompted this episode. Watch the video to see my response and get a link... Continue Reading →

Don’t Forget This Important Step in Library Marketing! The Library Marketing Show: Episode 23

Watch Now There is ONE THING that many libraries miss when they are making big decision. This thing is super important to marketing and to serving our communities. In this episode,  learn about this step is, why it matters, and... Continue Reading →

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