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The Library Marketing Show

The BIG Debate: Should We Use the Word “Customer” to Describe Our Library Users?

Watch Now! The Library Marketing Show, Episode 60. Does it matter what we call people who use the library? A blog post by Ned Potter that prompted this episode. Watch the video to see my response and get a link... Continue Reading →

What Will Happen to Library Summer Reading Programs This Year?

WATCH NOW In this episode, Angela talks about how the COVID-19 crisis is making it difficult for libraries to plan their beloved summer reading programs. She shares some tips for making sure your library program can still happen without overburdening... Continue Reading →

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