Now that you understand the importance of video marketing for your library and you know how to create a video that will be interesting, suspenseful, and drive cardholders back to your channel for more content, let’s spend some time talking about the pros and cons of putting everything on YouTube–and what you can do to make your YouTube channel the best it can be for you and your cardholders.
This post is full of tips I learned from Jonathan Stanley, who is the creative manager of online video content and production for Lowe’s. I attended a session led by Jonathan at Content Marketing World and I left with pages of notes!
YouTube is a great option for posting and sharing library marketing videos. Jonathan says it’s the #2 search engine in the world (wow!) and it has billions of users. You can put your library marketing videos on your website but, according to Jonathan, the reality is that you also need to post your videos on YouTube. That’s because YouTube is the home of next generation of influencers, including that elusive and coveted demographic–teenagers! It’s where people go to watch videos these days (myself included). So your library must have a strong presence there.
To make your YouTube channel the best it can possibly be, your first task is to clean it up. Do not let your YouTube channel become a video dumping ground. Check all the videos on the channel right now and get rid of the videos that contain out-of-date information or that promote programs and services your library no longer provides. For the remaining videos, go in and do some editing to optimize the ability of users to find and watch those videos. You can do that by renaming the videos, rewriting the video descriptions, and updating the keywords.
Once you’ve cleaned up your channel, it’s time to start adding new videos. Jonathan says the production value of your library marketing videos doesn’t matter all that much. Consumer distrust of companies is at an all-time high. Most YouTube viewers equate slick video production with an advertisement, and they really hate ads. So Jonathan encourages you not to worry so much about every aspect of video production and instead focus on the quality of the storytelling because that will strike viewers as authentic and valuable, and they’ll be more likely to watch.
As an example, Jonathan shared a video Lowe’s created about the correct way to use a tape measure. It’s slick and well-produced.
To date, this video has gotten more than 50,000 views and 152 likes. However, Lowe’s noticed their video is out-performed by this homemade video, shot in a workshop.
It has bad lighting and varying audio levels. But it has been viewed more than 17 million times and has more than 29,000 likes! Why? It’s more authentic. So don’t worry too much about the look of your video. Instead, make sure the content is so good that people can’t help but watch it.
Next, Jonathan says you should create a schedule so that you post consistently and map out a plan to publicize your videos. His example comes from a series called “How to Cake It.” The creator, Yolanda Gampp, posts a new video every Tuesday.
The thing Jonathan wants you to focus on here is the way Yolanda sets a cadence. She’s built her audience by creating a sense of anticipation for her videos and by delivering on that anticipation. You could set your cadence at any level you can support on a consistent basis but you should tell your audience when to expect a new video and then deliver on it. You should also create a publicity schedule so that audiences on other channels will head to your YouTube channel to check it out.
Finally, Jonathan says you should always be testing! Experiment with different content types, formulas, and talent. You might fail right away, and that’s okay. The things that are not working for your audience will become clear pretty fast and you can pivot away from those failing ideas just as quickly. You also don’t need to spend years scripting your video. Write it, shoot it, put it out there, and see how it works. Then adjust your strategy for the next video.
Jonathan suggests you start using the YouTube Creator Academy. It’s a series of free courses designed to help you make better videos and use the YouTube platform to your advantage.
Subscribe to this blog and you’ll receive an email every time I post. To do that, click on “Follow” button on the bottom left-hand corner of the page. Connect with me on Twitter and Snapchat–it’s where I talk about library marketing! I’m @Webmastergirl. I’m also on LinkedIn, Instagram and Pinterest. Views in this post are my own and do not represent those of my employer.