
My former employer recently purchased sponsored content in the local newspaper to educate the Cincinnati community about all the library has to offer. When I saw the ad, I knew exactly what they were doing: Trying to drive more use of the resources they spend so much time and money curating for the community.
Iโm frustrated by the fact that many regular community members are unaware of the existence of these databases. Itโs great if you have the money to promote them. But most libraries have no advertising budget. So, how do they drive the use of the databases?
This is a marketing problem I want to address with this post. Itโs vitally important for your library to boost usage of your databases so you can make the case to keep the budget you’ve set aside for them! A year-long promotional plan with strategic key messages can help you build awareness and turn occasional database or library users into regular users who rely on your library for information.
This plan goes beyond the normal โDid you know we had that?โ campaign. It focuses on the core problems each database solves for your community. This method will effectively explain to your community why the database is essential to their life. Hereโs how to do it.
Identify the problem the database solves
Your first step is to set aside time to play with the database yourself. This โplaytimeโ is how youโll uncover the real value of the database.
Pretend youโre a curious patron exploring it for the first time. What features catch your attention? What tools are easy to use? What specific problem does this database solve for your community? Is it saving students time on citations? Helping job seekers prep for interviews?
Write the problems down as you explore the database. Those problems will be the focus of your campaign. This will keep you from promoting the database with language that sounds generic, like โaccess to great information.โ
Generic benefits are too vague to meaningfully connect with or interest your patrons. They donโt address the real-life needs of your community. And they make your library marketing sound like every other piece of marketing content out there in the world.
Call the database by its name and tie it to your library
Patrons usually have to sign in to the database using their library card, and that action can create a separation in the mind of your patron between your library and the database.
Using the name of the database builds name recognition for the resource. And, with a consistent, deliberate effort to add your library’s name to each database, (“NoveList Plus at the Maple Tree Library” or “Consumer Reports from the Maple Tree Library”), you will begin to create a connection in your patronsโ minds that solidifies all that your library provides.
Promote one database each month
Create a simple month-long campaign for each of these databases. Consider:
- Who is the ideal patron who will benefit from this resource? This is your target audience for the month.
- What channels are best for reaching your target audience? Focus your library promotions on those channels only.
- Set goals for the month. How much of a usage increase will you be aiming for? This number will likely be different each month. Be sure to write your goals down and check at the end of the month to see if youโve accomplished them.
12-month database promotional plan
Iโve put together a calendar of promotions to get you started. Iโve also identified the problem each database solves and suggested two potential key messages for your campaigns. Donโt you have one of these databases? Feel free to substitute any resources you wish for any month!
January: Homework Help Database (e.g., HelpNow, Tutor.com)
Problem it solves: Students get help with homework they might not receive at home due to busy caregivers, the cost of private tutoring, or a lack of subject expertise. These databases also typically offer test prep and FAFSA help.
Potential key messages:
- Homework help is one click away. Get free online tutoring, test prep, and moreโall from the comfort of home.
- Test prep without the stress. SAT, ACT, and moreโno expensive classes are required.
February: Full-Text Academic Research Databases (e.g., JSTOR, Academic Search Premier)
Problem it solves: Gives users access to credible, peer-reviewed sources with no unreliable websites or paywalls.
Potential key messages:
- Say goodbye to paywalls. Find full-text articles for your next paperโfree with your library card.
- Need solid sources without the stress? These articles are 100% human-written and citation-readyโno AI, no trouble.
March: LinkedIn Learning or Career Skills Services
Problem it solves: Free training in business, tech, and creative skills for career growth.
Potential key messages:
- Learn new skills. Land the job. Free classes in Excel, coding, communication, and more.
- Your next promotion starts here. Learn in-demand skills on your schedule, at no cost.
April: Full-Text Newspapers & Magazines (e.g., Flipster, PressReader)
Problem it solves:
Avoids paywalls while providing access to current news and popular magazines.
Potential key messages:
- Read the news without the paywall. Stay informed with full access to trusted newspapers.
- Your favorite magazinesโno subscription needed. From The Atlantic to People, itโs all here.
May: Reading Recommendation Databases (e.g., NoveList Plus)
Problem it solves: Helps readers discover books theyโll love based on the elements they love about stories.
Potential key messages:
- Get personalized book recommendations curated by humans based on what you love about books.
- Never fall into a reading rut again! Browse by mood, genre, or author and get recommendations meant just for you.
June: Fitness Databases (e.g., Hoopla BingePass: Fitness)
Problem it solves: Accessible, at-home fitness for patrons at any levelโno cost or commute.
Potential key messages:
- Work out at home for free. Cardio, strength, yoga, and more with expert instructors.
- No gym, no problem. Choose your fitness level, your time, and your goals.
July: DIY/Crafting Databases (e.g., Creativebug)
Problem it solves: Teaches patrons how to craft, repair, and createโwithout costly classes.
Potential key messages:
- Craft your heart outโfor free. Learn to paint, sew, or knit with expert video lessons.
- Fix it, make it, love it. DIY thatโs fun, easy, and budget-friendly.
August: Consumer Reports
Problem it solves: Helps patrons make smarter purchases with unbiased reviews and safety info.
Potential key messages:
- Buy smarter. Get the facts before you shop with trusted product reviews.
- The experts tested it, so you donโt have to. From fridges to phones, Consumer Reports helps you make the best purchasing decisions possible.
September: Genealogy Databases (e.g., Ancestry Library Edition, HeritageQuest)
Problem it solves: Allows patrons to research family history without costly subscriptions.
Potential key messages:
- Build your family tree. Explore census records, marriage licenses, and more.
- Trace your roots for free. Discover your heritage with genealogy tools from your library.
October: Auto Repair Databases (e.g., Auto Repair Source, Chilton)
Problem it solves: Provides trusted repair guides so patrons can fix their vehicles themselves and save money.
Potential key messages:
- Fix your car and save your budget. Get trusted repair info for most makes and models of vehicles.
- Do-it-yourself made simple. Step-by-step guides for brakes, oil changes, and more.
November: Language Learning Databases (e.g., Mango Languages, Transparent Language)
Problem it solves: Makes learning a new language accessible, fun, and flexible.
Potential key messages:
- Travel smarter. Start learning Spanish, French, or Italian today.
- Say it with confidence. Get fun, bite-sized lessons to build real conversation skills.
December: Streaming Movie Services (e.g., Kanopy, Hoopla)
Problem it solves: Free access to films, documentaries, and kids’ contentโno subscription required.
Potential key messages:
- Ditch the subscriptions. Watch movies and stream shows without paying a dime.
- Worried about what your kids are watching on those other streaming platforms? Find fun, educational content with no ads or fees.
Need more inspiration?
From Shelves to Screens: How an Academic Librarian Captures Student Narratives for Library Marketing
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