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Super Library Marketing: All kinds of marketing ideas for all kinds of libraries.

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library marketing crisis

It’s Not Personal: How to Deal with Negative Comments and Bad Online Reviews of Your Library

The lowest moment in my library career came about four years ago, when my library endured a year of bad press. First, a local TV news station ran a story about drug overdoses at the library. Then, our administration briefly... Continue Reading →

Your Library is Reopening: How to Communicate New Rules to Your Staff and the Public During a Pandemic

What is your #1 library marketing worry or concern right now? In many parts of the United States, library boards and senior staff have decided to reopen in the next few weeks. My social media feeds are filled with posts... Continue Reading →

How Libraries Are Responding to the Coronavirus Threat and How Your Library Can Prep for Any Crisis

This past week, many public libraries found themselves grappling with a real and unexpected threat. The 2019 Novel Coronavirus, also known as COVID-19, is causing many libraries to consider how they can best share information about the disease and protect... Continue Reading →

When Disaster Strikes: How to Prepare for a Crisis in Your Library

It's going to happen someday. At some point your library will face a crisis. Perhaps it will be a non-lethal but worrisome issue--black mold found in study rooms or a power outage that lasts several days and closes several branches... Continue Reading →

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