The Library Marketing Show, Episode 49
Angela addresses a serious subject. As libraries reopen their physical buildings, library staff members are worried about dealing with patrons who are upset. Angela offers some tips for dealing with patrons who are having trouble accepting the new rules and regulations. She also has a special message for library managers-PLEASE WATCH!
Do you have more tips to share with your fellow library staffers? Please add your suggestions in the comments.
Also Kudos to Poudre River Public Library District. They have a fun and innovated curbside service for kids called Bag ‘O Books.
What did you think of this episode? Are you struggling with marketing and promotion right now? Do you have a nominee for the Kudos segment? Drop a comment below!
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