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Facebook Is Limiting Links: Hereโ€™s How Libraries Are Responding

**Alt text:**  
A black-and-white historic photo of a library reading room with long tables, chairs, desk lamps, and bookshelves lining the walls. A translucent gray text box at the top reads, โ€œLibraries Respond to FACEBOOK LINK RESTRICTIONS,โ€ with โ€œFACEBOOK LINK RESTRICTIONSโ€ in large coral-pink letters.
Photo courtesy Cincinnati & Hamilton County Public Library

Hereโ€™s how libraries are trying to adapt their Facebook strategy, prioritize valuable content, and reach their communities without relying on external links.


Some library marketers recently opened Facebook and found an unwelcome surprise message: Meta will now let them publish only two posts with external links each month unless they pay for a Meta One subscription.

The restriction isn’t affecting every Facebook Page yet. But reports indicate that Meta has expanded a test it began in December 2025, and more Page managers are encountering the limit following the launch of Meta One for Business. You can read the reporting from Social Media Today.

For libraries, this is more than an annoying platform adjustment. We use links to help people register for programs, find books, access databases, get library cards, locate community resources, and take action on advocacy issues.

So, I asked library marketers how they are responding. Their answers show that there is no perfect workaround. But libraries are already testing new approaches, adjusting workflows, and reconsidering the role Facebook plays in their marketing.

Strategy #1: Moving links into the bio

The most common immediate response is to direct followers to a collection of links in the Facebook Page bio.

Robin Johnsen, who is Webmaster and Technology Marketing Specialist at Lake County Public Library in Indiana, said their library added its Linktree link to its bio and plans to use โ€œlink in bioโ€ language in new posts.

But she is not convinced that this will produce the same results.

โ€œWeโ€™re not particularly satisfied with this approach,โ€ says Robin. โ€œWe know from Instagram that people donโ€™t really like going to a link in the bio and those links arenโ€™t going to get a lot of traffic.โ€

Robin is especially concerned about the extra step required of users.

โ€œWeโ€™re going to get less traffic to our resources and events. People just donโ€™t like being redirected elsewhere to click something else. If itโ€™s not as convenient as possible, they bounce.โ€

Robin Johnsen

That concern is particularly relevant for any library that is trying to get people to do something more consequential than simply read a post. Robin pointed to a recent advocacy campaign about the Federal Communications Commissionโ€™s comment period surrounding eRate. The campaign depended on the libraryโ€™s ability to connect people directly with the resources they needed.

Ashley Littleton is also moving toward a โ€œlink in bioโ€ model in her role as Programming and Outreach Coordinator at the Charles County Public Library in Maryland.

Ashley decided to standardize the libraryโ€™s Facebook and Instagram links and is using Linktree to highlight campaigns, programs, and other priorities.

She is also creating a one-page guide to help the social media team use this approach consistently.

It reads, in part, โ€œRoutine posts should use the links in our bio. To keep CCPLโ€™s Facebook and Instagram posts consistent and make it easy for patrons to find information, do not include direct URLs in social media posts. Instead, direct patrons to the appropriate permanent link in the CCPL bio.โ€

Her guide gives staff specific calls to action based on the type of post:

  • Program promotions send people to the events calendar.ย 
  • Materials lead to the catalog.ย 
  • Service and digital-resource posts point people toward the library website.

The guide also makes an important distinction: Not every social media post needs a link. Staff spotlights, displays, celebrations, behind-the-scenes content, reading recommendations, and entertaining posts can stand on their own.

Strategy #2: Creating a permanent Facebook link post

Heather Baker, Public Relations and Marketing Manager at Troy-Miami County Public Library in Ohio, is taking a slightly different approach. She created a post called โ€œNeed a Library Link?โ€ and pinned it to the top of the libraryโ€™s Facebook Page.

โ€œI figured it would be an ongoing list,โ€ says Heather. โ€œInterestingly enough, there was no limit to the number of โ€˜linksโ€™ I could put in the post.โ€

I thought this was a great approach, and Iโ€™ve asked my social media specialist to do the same. We’ll be monitoring our metrics to see if it works.

Heather says her libraryโ€™s Facebook Pages were restricted while it was promoting a large Dolly Parton-themed event. She used the free month of Meta One to get through that immediate campaign and then canceled the subscription.

Going forward, she plans to reserve links for priorities.

โ€œMy plan is to be strategic about using the registration links in my events. I added those to my post instead of the website links, since they donโ€™t appear to be limited yet. I also added links to more of my website pages to my bio on my Facebook main page.โ€

Heather Baker

This approach gives followers a consistent place to look for frequently requested destinations without requiring each individual post to contain a link.

Strategy #3: Testing action buttons and links in comments

Veronica Potenza, who is Head of Technology and Reference at Wyckoff Free Library in New Jersey, is exploring several options. Her library is adding Linktree to its โ€œAboutโ€ section, but she is also investigating Facebookโ€™s Page action button.

โ€œYou can only have one at a time for a page, but it can be changed any time,โ€ she explains. โ€œIt could be to send a message or set as a direct link to a site. However, depending on what you set the action to be, it canโ€™t always be โ€˜appliedโ€™ to a post. I still have to look into it some more.โ€

She has also seen libraries place links in a comment rather than in the original post. But the results are inconsistent.

โ€œA few people suggested adding links in a comment on the post, which seems to be working for now, but one commenter said they got cut off from doing it,” adds Veronica.

I heard from other libraries who also said they were blocked from adding links in a post comment. The application of that rule appears to be inconsistent.

So, links in comments may be worth testing. But libraries should not build their entire strategy around a workaround that Meta could restrict or that may already work differently from one Page to another.

Strategy #4: Looking at third-party scheduling tools

Third-party scheduling tools are another possible workaround, but they raise their own questions.

Robin Johnsen said she had seen reports that scheduling tools allowed some libraries to continue posting links.   

โ€œWe have a pro Canva account that includes this service, but have discovered it does not allow for the inclusion of alt text in scheduled posts,โ€ says Robin. โ€œSo itโ€™s back to the drawing board on that one since it doesnโ€™t meet our accessibility standards.โ€ 

Ashley Littleton said her team relies heavily on Buffer. However, when she responded, Buffer was still determining how the Facebook change would affect its platform.  

Paying may not be an option for most libraries

The obvious question is whether libraries should simply pay for Meta One. That decision may be more complicated than its cost.

Robin Johnsen said government entities are listed as ineligible for Meta One, which means her library cannot purchase the subscription even if it wants to. She is working to have the library recognized as a government organization on Facebook and is also pursuing official nonprofit recognition on the platform in hopes of receiving better customer support.

โ€œTheoretically, if we are recognized on Facebook as a government org, the link restriction could be lifted,โ€ says Robin. โ€œHowever, Iโ€™ve had no luck convincing Facebook that we are one, so I have a support ticket in about that.โ€

Rethinking Facebookโ€™s role

The most important response may not be a technical workaround at all.

Robin Johnsen said her library will run tests and may eventually explain the change publicly, ask patrons how they prefer to receive resources, and shift more attention to other platforms.

โ€œFacebook will become a much less effective platform for us,โ€ says Robin. โ€œAfter I run a few tests, depending on the results, we will likely make a public post explaining to our patrons why our posting has changed and asking if they have any feedback on a better way to get them the resources theyโ€™re accustomed to.โ€

โ€œOf course, weโ€™re also looking into shifting our focus to other social media sites. I hear LinkedIn is hopping.โ€ 

Ashley Littleton views the restriction as another example of a platform creating inconvenience and then charging organizations to remove it. But she said the lack of communication was the most frustrating part:

โ€œIโ€™m not even surprised or irritated by the change. I feel like this is just the subscription model streaming services use, where intentional inconvenience becomes a revenue stream. But their absolute lack of transparency and communication is what really annoys me.โ€

Ashley Littleton

So now what?

None of these approaches is a guaranteed solution. Metaโ€™s restrictions may continue to change, and libraries are reporting different experiences across Pages and publishing tools.

For now, the best response may be to test carefully, document what happens, monitor referral traffic, and avoid building a new strategy around a loophole that could disappear tomorrow.

In my next post, which Iโ€™ll publish on Monday, Oct. 12, Iโ€™ll share seven practical steps library marketers can take to prioritize essential links, build stronger posts without them, and reduce their dependence on platforms they do not control.


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The โ€œGrandma Hobbyโ€ Trend Is a HUGE Opportunity forย Libraries!

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Breaking News: Facebook Is Charging Libraries to Share Links

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Library Marketing Show, episode 349

I had a completely different topic planned for todayโ€™s Library Marketing Show.

Then Facebook dropped some news that could have a big impact on how libraries use social media: the platform is beginning to charge some libraries to include links in their posts.

If Facebook is one of your libraryโ€™s primary ways of driving people to your website, events, programs, resources, or online services, this is something you need to understand.

In this episode, Iโ€™m breaking down whatโ€™s happening, what it could mean for library marketing, and why this may be a sign that we need to rethink how much of our marketing strategy depends on social media platforms we donโ€™t control.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

Rethinking Library Social Media in the Age of AI

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#LibraryMarketingShow, episode 345

What if the biggest threat to your library’s social media strategy isn’t another algorithm change… but AI?

As we become more reliant on AI tools to create content, the trust that audiences have in their library is eroding. And that’s not good news.

In this episode of The Library Marketing Show, I examine the connection between AI and distrust, and give you my advice for the future.

Plus, kudos go to a library that received recognition for collection promotion.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

A Simple Fix for Library Instagram Reels That Won’t Post to Facebook

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#LibraryMarketingShow, episode 340

One of the biggest advantages of creating Instagram Reels is that you can share them on Facebook, too. But what happens when that connection suddenly stops working?

A viewer of The Library Marketing Show recently ran into this issue, and after some troubleshooting, we found an easy solution.

In this episode, I share the fix and a few tips to help your library get the most out of its short-form video content.

Plus, kudos go to a library with an expansive new plan to reach young children.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

Instagram’s Potential New “Interests Feature” Could Be Great for Libraries!

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#LibraryMarketingShow, episode 339

Every once in a while, a social media update comes along that feels like it was built for libraries.

Instagram is currently testing a new feature that could make it easier for users to find content they’re genuinely interested in. And many libraries are already creating the kind of posts that could thrive in this environment.

In this episode of The Library Marketing Show, I explain whatโ€™s changing and what it could mean for your social media strategy.

Plus, we’ll give kudos to a library that received press coverage for its new bookmobile!

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

Should Libraries Accept Instagram Collaboration Requests?

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#LibraryMarketingShow, episode 338

More libraries are receiving Instagram collaboration requests. But figuring out which partnerships make sense isnโ€™t always easy.

Some collaborations can expand your reach and strengthen community connections. Others may feel off-brand, unclear, or difficult to evaluate.

In this episode of The Library Marketing Show, I share four questions to help you decide when your library should accept an Instagram collaboration request, how to protect your brand, and how to recognize opportunities that are genuinely worth pursuing.

Plus, a library marketer receives kudos for their work transforming their library’s connection to the community.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

How to Do Social Media When You Donโ€™t Have Time or Staff!

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#LibraryMarketingShow, episode 333

Running social media for a library is challenging. Running it alone is something else entirely.

A viewer recently asked how one person is supposed to handle it all โ€” and itโ€™s a question many library marketers are quietly asking.

In this episode of The Library Marketing Show, I share strategies to help you stay consistent, reduce overwhelm, and focus your efforts where theyโ€™ll have the biggest impact.

Plus, we’ll share kudos for a library that received a huge shout-out from a major author in a major magazine.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

Big Gains, Bigger Lessons: Why One Library is Rebuilding Its Social Media Incentive Program After Huge Early Growth

A blackโ€‘andโ€‘white photograph of an ornate, multiโ€‘level library filled with towering bookshelves and balconies. In the upper left corner, a translucent teal box contains the text โ€œSocial Media Incentive:โ€ and below it, in white, โ€œLessons Learned.โ€
Photo courtesy Cincinnati and Hamilton County Public Library

Key Takeaways:

1. Hyperโ€‘local social media works but only with empowered staff. By giving staff autonomy to create content tailored to each branchโ€™s unique audience, the library sees more meaningful engagement than a oneโ€‘sizeโ€‘fitsโ€‘all strategy could ever provide.

2. Incentives can spark huge engagement if the program is simple. Joshโ€™s initial pointโ€‘based contest led to dramatic increases in reach, interactions, and followers at participating branches. But it also revealed the importance of designing challenges that align with staff capacity.

3. Start small, collaborate early, and refine as you go. Joshโ€™s biggest lesson: donโ€™t skip the research stage. Understanding staff time, motivations, and manager buyโ€‘in is essential.


Josh Mosey lives in the same town where he grew up: Middleville, Michigan.

โ€œMy older brother and I used to ride our bikes to the library in the summer when we were kids and take part in the summer reading program,โ€ remembers Josh. โ€œI wasnโ€™t as big a reader then, but I did enjoy the books on cassette tape that came with the physical books attached. When nothing new was available in that form, Iโ€™d pick a ‘Choose Your Own Adventure’ book, which I would read until one or two endings and call it good.โ€

โ€œI was a notorious cheater when it came to counting books for the summer reading challenge back then. Iโ€™m making up for it now by reading voraciously as a grownup.โ€

Josh can get plenty of books, thanks to his current job as part of the six-person Library Marketing and Communications team and the Kent District Library. KDL serves 440,000 residents in Kent County, MI, excluding the city of Grand Rapids and a couple of smaller municipalities on the north end of the county. The library consists of twenty branches, one express library, and a bookmobile.

Josh is responsible for email and social media marketing for KDL. And the social media part of his job involves working with 20 โ€œsocial media branch championsโ€. These are staff members appointed to create content and list events on their branchโ€™s Facebook page.

โ€œThe social media branch champions have been around for as long as each branch has had its own Facebook page,โ€ explains Josh. โ€œThey are chosen by that locationโ€™s manager as someone who either has time, interest, or expertise in that area. While I oversee the group, give tips, and create content they can use, the social media branch champions donโ€™t take orders from me.โ€

Josh says the goal of our social media branch champions is to engage with their community, cultivate relationships with community members who might come to their events in person, and reflect the things that make their communities unique.

โ€œSince the patrons at each branch can vary widely in interests and socioeconomic makeup, a one-size-fits-all mentality doesnโ€™t work for our branch pages,โ€ he says.

But this system has its challenges.

โ€œSkills and interests vary widely from branch to branch,โ€ explains Josh. โ€œMy graphic design background is borne out of the fact that my roommate in college was a graphic design major, and he let me play around on his computer with Photoshop. Iโ€™ve been able to do a lot with that over the years, but Iโ€™m a rarity among library staff members. Most folks have backgrounds in library science, literature, or education.โ€

โ€œAnd while we have a comprehensive brand guideline and Iโ€™ve given the team examples of what a well-designed image should look like, some folks just donโ€™t have the time, interest, or expertise to create on-brand, engaging content.โ€

And because this job likely falls under the โ€œother duties as assignedโ€ for many of the social media branch champions, they may not want to take on the frustrating job of posting to social media. So, Josh decided to incentivize social media work for this library.

โ€œThe incentives are based on best practices like consistent posting, interacting with local groups, sharing posts from the main KDL page, promoting branch events, and so on,โ€ explains Josh. โ€œEach of those activities is awarded a specific point value, and the points are calculated quarterly. At the end of each quarter, the branch with the most points wins a pizza party for their branch, a bookstore gift card for themselves, and temporary ownership of a goat trophy that says, โ€˜Youโ€™re the G.O.A.T.โ€™โ€

Josh says the incentives worked well… at first.

โ€œWhile some branches simply didnโ€™t have time to put their numbers in (or participate, really), the branches that took the competition seriously saw massive increases in followers, interaction, and post views and likes.”

For example, Josh says the first branch to win was the Alto Branch of KDL. The results were as follows:

  • Views increased by more than 356 percent.
  • Reach increased by 811 percent.
  • Content interactions increased 334 percent.
  • Link clicks increased by 1,400 percent.
  • Visits to the Alto Facebook page increased 51 percent.
  • Follows increased by nearly 191 percent.

That sounds like a great leap. But when Josh solicited feedback from the branch champions on the incentive program, he discovered that most felt participation was just one more thing they needed to squeeze into their already busy routines, especially in the summer and fall. So Josh is making some changes.

โ€œThe program is going to change from a cumbersome Excel spreadsheet into a simple, physical Bingo sheet with twenty-five challenges that a branch can do monthly,โ€ says Josh. โ€œThe more bingos a champion earns, the more chances theyโ€™ll have to win a prize. This should still get at the heart of what motivated the ones who participated while addressing the complexity of the previous version of the challenge for those who didnโ€™t do much with it.โ€

Josh has some candid advice for anyone considering a similar incentive program for staff.

โ€œI was too quick to go from the ideation phase into implementation,โ€ confesses Josh. โ€œI should have done a little more research into what my champions had time for and what exactly would motivate them.โ€

โ€œI would encourage libraries that want to do this to sit down with the folks who manage their libraryโ€™s social media presences, along with those folksโ€™ managers, to increase the level of buy-in at the beginning.โ€

โ€œAlso, simpler is better. I was trying to get my people to do all the right things from the beginning, but I probably should have started smaller by focusing on two or three things each month until everyone had some momentum going for a bigger training and competition event.โ€

And Josh has one more, unrelated piece of social media advice for libraries.

โ€œDonโ€™t give up on social media posts that use words,โ€ advises Josh. โ€œPhotos and videos are great, but itโ€™s okay to make basic, nice-looking posts with nothing but words on them. Itโ€™s been working for us since I started in my role four years ago, across all our platforms.โ€


Want more help?

When Should Libraries Jump on Social Media Trends?

Subscribe to this blog, and youโ€™ll receive an email whenever I post. To do that, enter your email address and click on the โ€œFollowโ€ button in the lower left-hand corner of the page. You can also follow me on the following social media platforms:

When Should Libraries Jump on Social Media Trends?

Watch this video now

#LibraryMarketingShow, episode 324

Short-form video trends can help libraries reach new audiences… but only when theyโ€™re used at the right time.

In this episode of The Library Marketing Show, I explain how to recognize which trends are worth following, when to act quickly, and how to avoid content that feels clichรฉ.

Plus, I’ll share kudos for a library marketer whose promotional tactics bring new visitors from around the world (!) to his programs.

Do you have a suggestion for a future episode’s topic? Do you want to nominate someone for kudos? Let me know here.

Thanks for watching!โ€‚

P.S.: If you wish, you may download a transcript of this episode.


Miss the last episode? No worries! Watch it now.

Subscribe to this blog, and youโ€™ll receive an email whenever I post. You can also follow me on the following social media platforms:

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